Shelf of practical notes

• release

  Store listing pack

  Collect app name, short and long description, screenshots per device size, support URL and privacy answers in one folder before the release day.

• release

  Rollback note

  Before uploading, write down how the previous version would be restored, and who can do it.

• support

  Describing a fault

  Say what you expected, what happened instead, when it started, and what changed just before.

• support

  Safe access sharing

  Never send passwords through a web form or plain email. Create a separate account or agree a temporary method.

• support

  Device details

  Note device model, operating system version, browser and whether the problem happens on other devices.

• design

  Three-task test

  List the three things a visitor must be able to do. If a screen does not help with one of them, question it.

• design

  Contrast and touch size

  Check text contrast and make sure tap targets are comfortable for a thumb, around 44 pixels.

• web

  Page title check

  Every page should have its own title and description, and the domain in links should be the live one.

• web

  Form honesty

  A website form should only say a message was sent when the server confirms it accepted it.

• mobile

  Platform decision

  Decide which platforms are needed now and which can wait. Writing it down saves rework later.

• mobile

  Offline behaviour

  Decide what the app should show when there is no signal, before it is built rather than after.

Release checklist